Privacy Policy
Last Updated: May 14, 2026
This Privacy Policy describes how Slim Now (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website, make a purchase, contact us, or interact with our online store.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit or make a purchase from Slim Now, we may collect the following types of information:
Personal Information You Provide
We may collect personal information such as:
- Your name
- Billing and shipping address
- Email address
- Phone number
- Payment and billing details
- Order history
- Account login information, if you create an account
- Any information you provide when contacting us
Automatically Collected Information
When you browse our website, we may automatically collect certain information, including:
- Your IP address
- Browser type
- Device information
- Pages viewed
- Time spent on our website
- Referring website or search engine
- Cookies and tracking data
Order and Payment Information
When you place an order, your payment details are processed securely through Shopify and third-party payment providers. We do not directly store your full credit card information.
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Provide customer support
- Respond to your questions or requests
- Manage returns, exchanges, and refunds
- Improve our website, products, and services
- Detect and prevent fraud or unauthorized activity
- Send marketing emails, promotions, or product updates, only where permitted
- Comply with legal, tax, and accounting obligations
3. Sharing Your Information
We may share your information with trusted third parties who help us operate our business, including:
- Shopify, our eCommerce platform
- Payment processors
- Shipping and delivery companies
- Email marketing platforms
- Analytics and advertising providers
- Customer support tools
- Legal, tax, or compliance professionals when required
We only share information as needed to provide our services, operate our store, process orders, improve our business, or comply with the law.
4. Shopify
Our store is hosted on Shopify. Shopify provides us with the online eCommerce platform that allows us to sell our products and services to you.
Your information may be stored through Shopify’s data storage, databases, and applications. Shopify stores your data on secure servers behind a firewall.
5. Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar technologies to improve your shopping experience.
Cookies help us:
- Remember your shopping cart
- Understand how visitors use our website
- Improve website performance
- Personalize your experience
- Support advertising and retargeting campaigns
You can disable cookies through your browser settings. However, some parts of our website may not function properly if cookies are disabled.
6. Email Marketing
With your consent, we may send you emails about new products, promotions, special offers, and store updates.
You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link at the bottom of our emails or by contacting us directly.
7. Advertising and Analytics
We may use analytics and advertising tools, such as Google Analytics, Meta Pixel, TikTok Pixel, or similar platforms, to understand customer behaviour and improve our marketing.
These tools may collect information about your browsing activity, device, and interactions with our website. This helps us show relevant ads and improve our store experience.
8. Data Retention
We keep your personal information only for as long as necessary to:
- Fulfill your order
- Provide customer service
- Maintain business records
- Meet tax, legal, and accounting requirements
- Resolve disputes
- Prevent fraud
When your information is no longer needed, we will delete, anonymize, or securely store it as required by applicable law.
9. Your Privacy Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for marketing communications
- Object to certain uses of your information
- Request information about how your data is used
To make a privacy request, please contact us using the contact details below.
10. Protecting Your Information
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, disclosure, or alteration.
However, no method of online transmission or electronic storage is completely secure. While we do our best to protect your information, we cannot guarantee absolute security.
11. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third-party websites.
We recommend reviewing the privacy policies of any third-party websites you visit.
12. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove that information.
13. International Customers
If you access our website from outside Canada, your information may be transferred, stored, or processed in Canada, the United States, or other countries where our service providers operate.
By using our website, you consent to the transfer and processing of your information in these locations.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, legal requirements, or privacy practices.
Any changes will be posted on this page with an updated “Last Updated” date.
15. Contact Us
For questions about this Privacy Policy, your personal information, or your privacy rights, please contact us:
Slim Now
Email: info@slimnow.com
Website: slimnow.com
Address: [Insert business address, if applicable]